What is GreenLotto all about?

GreenLotto is a gaming platform where you can stake numbers and win real money. Our results are machine-drawn, providing transparency and fairness. We offer better chances of winning which includes Machine numbers / winning number chances—and ensure fast, easy cashout options.

Is GreenLotto licensed and regulated?

Yes, GreenLotto is licensed and regulated by the National Lottery Regulatory Commission (NLRC) and other relevant gaming authorities in Nigeria.

What is GreenLotto’s head office address?

GreenLotto Building 239/241 Town Planning Junction, Ikorodu Road, Lagos, Nigeria.

How do I stake various games on GreenLotto?

For instructions on different game types such as: - Two Sure - One Direct - Banker - Double Chance ...and others, kindly check the “How to Play” section on the GreenLotto website or app.

How can I download the GreenLotto Customer App from the Play Store?

You cannot download the app via Play Store. Please visit our official website: www.greenlotto.com to download the app directly.

How do I play on the GreenLotto website?

1. Visit www.greenlotto.com 2. Click on Sign In or Register 3. Fund your wallet 4. Choose a game and start playing

How do I fund my GreenLotto wallet?

1. Click on the “Add Money” option on your dashboard 2. A dropdown menu of available banks will appear 3. Select your preferred bank and follow the instructions to complete the transaction

Is there a minimum or maximum stake amount?

Yes. Each game has specific minimum and maximum stake limits. These can be found under the “How to Play” section or during game selection.

Can I cancel a bet after placing it?

No. Once a bet is placed and confirmed, it cannot be cancelled or changed. Please double-check your selections before submitting.

How do I request a cashout?

1. Click on the “Cashout” option 2. Enter your bank details, cashout amount, and payment method 3. Submit your request for processing

How long does a cashout take to reflect in my bank account?

Green lotto cashout is instant, however if any delay occurs its due to bank network issues. Contact support if not received after 4 hours.

How do I make a complaint?

Contact our customer support via: Call: 0201 888 8699 WhatsApp: 0901 171 3273 Email: contactus@bmg.ng

Can I play games using my Cashout Wallet?

Yes. If there is no money in your main wallet, the stake amount will be deducted directly from your cashout wallet.

Why am I getting an “Insufficient Funds” message, even though I have money in my cashout wallet?

This may be due to a temporary network issue. Please try again later. If the issue persists, kindly contact us via the customer support channels listed above.

Where can I find the ticket for games I played?

Go to your account and click on “Bet History” to view all your game tickets.

I played a game, but I can’t find my ticket in the Bet History. What should I do?

Please contact our support team and provide the following details: - Game name - Game time - Amount played - Date of play - Your registered phone number Contact via: Call: 0201 888 8699 WhatsApp: 0901 171 3273 Email: contactus@bmg.ng

How do I check the last results or get the GreenLotto forecast magazine?

Click the “Results” icon on our website and search by date. Forecast magazines may also be available there.

Are there any bonus offers or promotions?

Yes. GreenLotto frequently runs promotions, bonuses, and giveaways. Check the “Promotions” section on the website/app or follow us on social media for updates.

I won a game but have not been credited. What should I do?

Kindly contact our support and provide your Ticket ID for verification. Reach us via: Call: 0201 888 8699 WhatsApp: 0901 171 3273 Email: contactus@bmg.ng

How can I watch live draws?

You can: - Visit our website: www.greenlotto.com - Or watch live on our official YouTube channel: GreenLotto Nigeria

What should I do if I forget my password?

Click “Forgot Password” on the login page and follow the steps to reset it using your registered phone number.

Can I play Green Lotto from outside Nigeria?

GreenLotto is primarily available to users in Nigeria. Access from outside the country may be restricted depending on local laws and internet availability.

How secure is my personal and financial information?

GreenLotto uses advanced encryption and security protocols to protect your data and transactions. We also have the 2FA options on the site.

How can I become an Agent and the requirements?

Obtain a form, provide 3passport photo, Age Certificate, Court Affidavit, valid ID either NIN or BVN, 2 Guarantors, Guarantors valid ID and one passport Photo each.

Contact via:

Call: 0201 888 8699 WhatsApp: 0901 171 3273 Email: contactus@bmg.ng

Can I change my username?

Unfortunately, once your username is created, it cannot be changed. You can update other personal information in your profile settings.

Are there any fees when withdrawing?

No, Green Lotto does not charge withdrawal fees. However, your bank may apply minimal transaction charges based on its policies.

What is the minimum and maximum amount I can cash out?

Minimum withdrawal: ₦100 Maximum withdrawal: ₦500,000 per transaction For larger withdrawals, please get in touch with customer support.