General Policy

At Greenlotto, your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our services. By using our platform, you agree to the terms outlined here.

Data Controller

Greenlotto is the data controller responsible for the processing of your personal data. If you have any questions or concerns, please contact us at: webmaster@greenlotto.com

Personal Data We Collect

When you register and use our services, we may collect the following information:

• • Full name (first name, surname)
  • Gender
  • Date and place of birth
  • Contact details (postal address, email address, phone number)
  • Preferred language and currency
  • Government-issued identification (e.g., Driver’s License, National ID, Passport)
  • Login credentials (username, password)
  • Payment method and transaction details (bank, credit card, etc.)
  This data is required to:
  • Open and manage your account
  • Verify your identity and age
  • Comply with legal and regulatory obligations
  • Enhance the security of our services
  • Improve user experience and customer support

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• • Performance of a contract (e.g., managing your account)
  • Compliance with legal obligations
  • Legitimate interests (e.g., fraud prevention, service improvement)
  • Consent, where applicable (e.g., marketing emails)

Use of Your Personal Data

We use your data for the following purposes:

• • To manage your account and provide services
  • To verify your identity and age
  • To detect and prevent fraud and other illegal activities
  • To comply with regulatory and legal obligations
  • To communicate updates, promotions, and service-related notices (you may opt out at any time)
  • To improve security, performance, and user experience

Sharing Your Data

Your personal data may be shared with:

• • Trusted third parties for identity verification, payment processing, and security services
  • Regulatory and law enforcement authorities, when required by law
  • Affiliated companies within our group, under strict confidentiality agreements
  • Banking and financial institutions for transaction processing

All third parties are contractually obligated to protect your data in line with our standards and applicable laws. We are not responsible for third-party privacy practices. Always review their privacy policies when redirected to external websites.

International Data Transfers

Your data may be processed and stored in countries outside your own. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

. Data Retention

We retain your personal data:

• • As long as your account is active
  • As required by law for regulatory, tax, or fraud prevention purposes
  • For a maximum period consistent with applicable data retention laws

After this period, your data will be securely deleted or anonymized.

Your Data Rights

You have the right to:

• • Access your personal data
  • Rectify inaccurate or outdated information
  • Delete your data (“right to be forgotten”), subject to legal requirements
  • Restrict or object to processing under certain circumstances
  • Withdraw consent at any time (for example, for marketing communications)
  • Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, please email: webmaster@greenlotto.com

Protection of Minors

Our services are strictly for individuals aged 18 and above or the age of legal consent in your jurisdiction. We verify all customers' identities as part of our age verification process. If a minor is found to be using our services, their account will be immediately suspended and reported, if required.

Data Security

We implement industry-standard technical and organizational measures to safeguard your data against unauthorized access, alteration, or loss. However, no system is 100% secure.
Greenlotto will not be liable for breaches resulting from circumstances beyond our control (e.g., force majeure, service outages, cyberattacks).
Important: Never share your login details or sensitive information during chats or with third parties.

Use of Cookies

We use cookies and similar technologies to improve your experience, such as:

• • Session cookies: Temporary, deleted when browser closes
  • Persistent cookies: Stored on your device to remember preferences
  Cookies do not store sensitive personal or payment information. You can manage cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy]

Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. If significant changes are made, we will notify you via email or through our platform. Your continued use of our services after updates implies your acceptance

External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before engaging with them.

Contact Us

For questions, concerns, or requests related to your personal data,
please contact: webmaster@greenlotto.com